Our Commitment to Your Privacy
At Business Connector, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Company name and business details
- Account credentials and profile information
- Payment and billing information
- Communications and correspondence with us
1.2 Automatically Collected Information
When you use our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Log data (access times, error logs, performance metrics)
- Cookies and similar tracking technologies
1.3 Third-Party Information
We may receive information about you from:
- Business partners and integrations
- Public databases and social media platforms
- Analytics and advertising partners
- Other users who provide your information for collaboration
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Communicate with you about our services
- Provide customer support and respond to inquiries
- Send marketing communications (with your consent)
- Comply with legal obligations and enforce our terms
- Prevent fraud and ensure platform security
- Analyze usage patterns and improve user experience
3. Information Sharing and Disclosure
3.1 Business Partners
We may share information with business partners for B2B matchmaking and collaboration purposes, but only with your explicit consent.
3.2 Service Providers
We share information with trusted third-party service providers who assist us in operating our platform, including:
- Cloud hosting and data storage providers
- Payment processors and financial institutions
- Analytics and marketing service providers
- Customer support and communication tools
3.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes and government requests
- Protect our rights, property, and safety
- Prevent fraud and ensure platform integrity
- Respond to emergencies involving personal safety
4. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection best practices
- Compliance with industry security standards
GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.
5. Your Rights and Choices
5.1 Account Management
- Update your profile and account information
- Control your communication preferences
- Manage privacy settings and data sharing
- Delete your account and associated data
5.2 Marketing Communications
You can opt out of marketing communications at any time by:
- Using the unsubscribe link in emails
- Updating your account preferences
- Contacting our support team
5.3 Cookies and Tracking
You can control cookies through your browser settings, though this may affect platform functionality.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Improve our services and user experience
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by the European Commission
- Certified Privacy Shield frameworks where applicable
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform